Shipping and Returns
COUNTRIES WE SHIP TO
UK, Europe, USA, Canada, Australia, New Zealand, Africa* Asia*
* Please enquire if your country is among those we Ship to.
DinasTrends will use Royal Mail to send items to customers. When the tracking option has been requested, details will be forwarded to customers.
UK- Single Item- All Zulu Beads, Clutches, Tote Bags will cost:
Royal Mail 1st Class £3.50
Royal Mail 1st Class Signed for £4.50
2nd Item will not be charged if small enough to fit in one parcel
Europe- Single Item-
Canada Royal Mail Standard
(Not Tracked) £8.00
2nd item will not be charged if small enough to fit in one parcel.
If any ordered items weigh above 2kg, a small charge will be placed to cover the extra weight.
International USA, Canada, Australia, New Zealand, Asia* Africa*- will cost £17 signed for with proof of delivery.
Once items have left our premises and have been sent with Royal Mail, it is no longer our responsibility but that of Royal Mail and you.
DinasTrends will do its best to assist in any way possible.
SHIPPING DISCLAIMER -DinasTrends is not responsible for lost, stolen or damaged packages. If packages are marked as delivered but "not received" are the responsibility of you and your local post office. Please contact your local Post office for these rare instances. Delayed scanning by postal services such as Royal Mail is out of our control once the packages leave our premises. Items are subject to a handling and processing period before being dispatched. We aim to dispatch orders within 5-7 business days of payment. We will notify you by email as soon as your item(s) have been shipped.
DinasTrends will accept returns and exchanges within 30 days of items being marked as delivered. Items sent back need to be in good condition to be accepted. Only then shall DinasTrends refund the money.
We will do our best to resolve any issues that may be encountered to reach a favourable solution for both parties.